Frequently asked questions
We’re always happy to answer your questions…
How long have you been in the industry?
Our history dates back over 100 years – so with our experience you know you’re in safe hands.
Where are you based?
We are based in the North west of England – but we provide products all across the world.
Can we call you for advice?
Absolutely- we’re here to help and advise, you can call us on (+44) 151 546 4401.
I need a bespoke/custom heating solution – can you help?
Yes we can – we often do one off projects for our customers. Please get in touch to discuss your needs.
Can we buy from you in another currency rather than GBP?
Yes – we are happy to quote in Euros or Dollars.
What are your hours of opening?
We are open 8am to 5pm Monday to Thursday and 8am to 1:30pm on Friday.
Are your products CE marked?
Yes our products meet the requirements of the applicable EC directives.
Do your products come with a warranty?
Because of our technical expertise and that we work closely with our customers ensuring our products are suitable for the application we are confident in providing a 12 month warranty.